About Me
I'm a skilled IT Support Technician with extensive experience in 2nd and 3rd Line Support. I specialize in troubleshooting, configuring, and maintaining IT infrastructure across both on-premises and cloud environments. My core competencies include Hyper-V, Linux, Microsoft 365, Teams, SharePoint, Active Directory, and Windows Server, with a strong foundation in networking (VLANs, NAT, firewall rules) and PowerShell scripting.
I excel at resolving complex technical issues, supporting infrastructure upgrades, and building reliable server environments. I'm passionate about delivering efficient, scalable IT solutions that drive business productivity. Currently seeking opportunities where I can apply my expertise to make a meaningful impact.